General Questions

KoboPoint is a comprehensive digital payment platform designed for Nigerians. We allow you to pay utility bills, top-up airtime and data, subscribe to cable TV, and more—all from one secure and easy-to-use interface.
Signing up for KoboPoint is completely free. Most bill payments do not attract extra charges, though some specific service providers may include a minimal convenience fee which will be transparently displayed before you pay.

Account & Security

Simply click on the "Register" button at the top right of the page. You'll need to provide your full name, a valid email address, and phone number. The process takes less than 2 minutes.
Absolutely. We use industry-standard encryption protocols to protect your personal and financial information. Your data is never shared with unauthorized third parties.

Payments & Bills

If a transaction fails but you are debited, the amount is usually reversed to your wallet automatically within minutes. If it persists, please contact our support team with your transaction ID for immediate resolution.
You can fund your KoboPoint wallet via bank transfer to your dedicated virtual account number (assigned upon registration) or by using your debit card securely within the app.