Privacy Policy

Your privacy is our priority. Learn how we handle your data securely.

1. Information We Collect

We collect information to provide better services to all our users. The types of personal information we collect include:

  • Account Information: Name, email address, phone number, and password when you register.
  • Transaction Data: Details of the bills you pay, airtime top-ups, and other services you use.
  • Device Information: Device model, operating system, and unique device identifiers.

2. How We Use Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services.
  • To process your transactions and send related information, including confirmations and invoices.
  • To send you technical notices, updates, security alerts, and support messages.
  • To respond to your comments, questions, and requests.

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Your Choices

You may update, correct, or delete your account information at any time by logging into your account or contacting us. You can also opt-out of receiving promotional communications from us by following the instructions in those messages.

6. Cookies

We use cookies to enhance your experience, gather general visitor information, and track visits to our website. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.

7. Changes to This Policy

KoboPoint may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@kobopoint.com.